Reduce manual handoffs.
A guest sends a request with the room number and service details. The responsible department receives it on its board, ready for the team to pick up.
See the staff workflowProduct / Overview
One request connects
guest and team.
Screon In-Room brings together guest tablets, staff workspaces and information management. Guests have a clear way to contact the hotel, teams get a working queue, and managers can monitor active and completed requests.
Everyday hotel operations
Keep service moving.
Keep service information current.
Update service descriptions, opening hours and availability in the admin panel. Manage the information guests use to choose a service.
Explore content managementMake request ownership visible.
Assign a staff member and update the status as work progresses. Colleagues can see who is handling the request and which tasks still need attention.
Explore the request boardHow the service works
Request a service.
Receive an update.
Discover your hotel.
| Workflow | What happens | Who takes the next step |
|---|---|---|
| Guest request | The guest chooses a service and sends a request with details. | The assigned department accepts and completes the request. |
| Team message | A staff member sends an update after a service, such as room cleaning. | The guest can reply or create a new request. |
| Hotel offer | The guest explores a spa, restaurant or other service offer. | The team clarifies the details and confirms availability. |
Guest
Request a service
from the in-room tablet.
Services and information are already on screen. Guests can send a request directly, then track its progress and see what happens next.
Explore the guest interfaceTeam
A clearer view
of daily work.
The room number and request details are already in the task. On a simple board, staff accept the request, assign a colleague and mark it complete. Managers see what the team is working on.
Explore the staff workflowProject scope
Configured for the way your hotel works.
Your room count, services and participating departments define the configuration: devices, licences, operational modules, branding and launch.
Integrations are reviewed separately. The first workflows can launch without connecting to a PMS.
Hotel services
Introduce your services
during the stay.
Show restaurant offers, spa experiences and events on the tablet. Guests can explore an offer and contact your team.
Administrator panel
Configure Screon
for your hotel.
Rooms, devices, services and guest screen branding are brought together in the administrator panel. Managers see an overview, while content owners keep guest information up to date.
Explore the administrator panelNext step
See how Screon could work in your hotel.
We will follow a request from guest to staff and discuss the first services for your pilot.